Customer Care

Returns & Exchanges Policy

We stand behind our products and want you to be completely satisfied with your purchase. Our hassle-free return process ensures your peace of mind.

Return Window

You have 30 days from the date of delivery to return your items for a full refund or exchange. We recommend initiating your return as soon as possible to ensure processing within this timeframe.

Important: Returns initiated after 30 days may be subject to restocking fees or store credit only.

Item Condition Requirements

To ensure a smooth return process, items must meet the following criteria:

• Items must be in original, unused condition
• All original tags and packaging must be intact
• Items must be free from damage, stains, or odors
• Personalized or custom items cannot be returned
• Final sale items are not eligible for return

Easy Return Process

  1. 1
    Initiate Return

    Contact our customer service team via phone, email, or our online return portal. Provide your order number and reason for return.

  2. 2
    Receive Return Label

    We'll email you a prepaid return shipping label within 24 hours. Print the label and keep your tracking number for reference.

  3. 3
    Package Securely

    Pack your items securely in the original packaging or a suitable box. Include all accessories, tags, and documentation.

  4. 4
    Ship Your Return

    Attach the return label and drop off your package at any authorized shipping location or schedule a pickup.

  5. 5
    Receive Confirmation

    Once we receive and process your return, you'll receive an email confirmation and your refund will be processed.

Refund Processing

Refunds are processed within 3-5 business days after we receive your returned items. The refund will be credited to your original payment method.

Please note that it may take an additional 1-2 billing cycles for the credit to appear on your statement, depending on your financial institution.

Get in Touch

Our dedicated customer service team is ready to assist you with any questions about returns or exchanges.

Email
revmaxgarage@gmail.com
Hours
Mon-Fri: 9AM-6PM EST